Refund and Returns Policy

Last Updated: May, 20 2025

Welcome to DiziDice Online (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our services, including but not limited to online reputation management, review generation, and related digital marketing services (“Services”). By accessing or using our Services, you (“Customer,” “you,” or “your”) agree to comply with these Terms. If you do not agree, you must not use our Services.

1. Definitions

  • “Services” refers to any digital marketing, reputation management, or review-related assistance provided by us.
  • “Customer” means any individual or business entity purchasing our Services.
  • “Third-Party Platforms” includes but is not limited to Google, Yelp, Facebook, and other online review platforms.

2. Service Description & Limitations

We specialize in business reputation enhancement through various digital strategies. You acknowledge and agree that:

  • We do not create, control, or guarantee the publication, permanence, or visibility of any reviews or ratings on Third-Party Platforms.
  • Our Services are designed to assist with reputation growth, but we do not promise specific outcomes (e.g., star ratings, review retention, or search ranking improvements).
  • Third-Party Platforms may modify, filter, or remove reviews at their discretion, and we are not liable for such actions.

3. Ordering & Payment Terms

3.1 Purchase Requirements

  • All Services require full payment in advance before work begins.
  • We accept payments via Stripe, PayPal, and cryptocurrency (BTC, USDT, etc.).
  • Chargebacks or payment disputes will result in immediate service termination and may lead to legal action for fraud.

3.2 Refund & Cancellation Policy

  • No refunds will be issued once work has commenced, regardless of Third-Party Platform actions.
  • If an order is canceled before work begins, a partial refund (minus processing fees) may be issued at our discretion.
  • Chargeback disputes will be countered with evidence of service delivery, and fraudulent claims may result in legal consequences.

4. Customer Responsibilities

By using our Services, you confirm that:

  • You own or legally represent the business for which you are requesting Services.
  • You will not use our Services to manipulate competitors, violate platform policies, or engage in fraudulent activity.
  • You understand that misuse of our Services (e.g., fake reviews, spam) may result in penalties from Third-Party Platforms, and we are not responsible for such outcomes.

5. Prohibited Activities

You must not:

  • Resell, redistribute, or white-label our Services without written permission.
  • Submit false information (e.g., fake business profiles, impersonation).
  • Use our Services for illegal purposes, including but not limited to defamation, fraud, or deceptive marketing.

Violations may result in immediate service termination without refund and possible legal action.

6. Limitation of Liability & Disclaimers

  • No Guarantees: We do not guarantee that reviews will remain published, that ratings will improve, or that search rankings will increase.
  • Third-Party Risks: We are not responsible for account suspensions, penalties, or bans imposed by Third-Party Platforms.
  • Financial Liability: We shall not be liable for any direct, indirect, or consequential damages (e.g., lost revenue, legal fees) arising from the use of our Services.

7. Privacy & Data Handling

  • We do not store sensitive login credentials (e.g., Google account details).
  • Customer data is used only for order fulfillment and is not shared with unauthorized third parties.
  • We comply with applicable data protection laws, but you acknowledge that Third-Party Platforms may track and penalize review-related activity.

8. Amendments & Governing Law

  • We reserve the right to modify these Terms at any time. Continued use of our Services constitutes acceptance of changes.
  • Any disputes shall be governed by the laws of [Your Jurisdiction], and legal actions must be filed in [Your Country/State] courts.

9. Contact & Dispute Resolution

For questions or disputes:

  • Email: sales@dizidice.com
  • Telegram: @dizidice
    We encourage direct communication to resolve issues before pursuing legal action.

Final Acknowledgment

By purchasing our Services, you confirm that you have read, understood, and agreed to these Terms and Conditions in full.

This document is legally binding. If you do not agree, do not use our Services.